Data Protection Information

Thank you for your interest in our website and the services we offer on our Internet pages. We attach the utmost importance to the protection of your personal data and the information otherwise provided to us. The collection, processing and use of your data in the context of the use of our Internet pages is carried out exclusively in accordance with the following provisions and in compliance with the applicable data protection laws.


This data protection notice informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the websites, functions and content associated with it, as well as external online presences, such as our social media profiles. (hereinafter collectively referred to as “online offer”). With regard to the terminology used, such as “personal data” or their “processing”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (DSGVO).






Zustellgesellschaft Schleswig-Holstein mbH (hereinafter referred to as “ZG”)
Wyker Str. 20 – 24
24768 Rendsburg


Flensburg Register Court: HRB 2642 FL
Ust-Ident-Nr.: DE157343328


Telephone 04331 464 9101


Represented by the managing directors Michael Ganz and Marc Wendt.






medien holding:nord gmbh
Fördestraße 20
24944 Flensburg






– Inventory data (e.g., names, customer numbers, addresses).
– Contact data (e.g., e-mail, telephone numbers).
– Usage data (e.g., websites visited, interest in content, access times).
– Meta/communication data (e.g., device information, IP addresses).






– No special categories of data are processed.





– Customers / interested parties / suppliers.
– Visitors and users of the online offer.





– Provision of the online offer, its contents and functions.
– Provision of contractual services, service and customer care.
– Answering contact requests and communication with users.
– Marketing, advertising and market research.
– Security measures.
Status: 25.05.2018




In accordance with Art. 13 DSGVO, we inform you of the legal basis for our data processing. If the legal basis of the data protection notice is not stated, the following applies: The legal basis for obtaining consent is Art. 6(1) (a) and Art. 7 DSGVO, the legal basis for processing in order to fulfil our services and carry out contractual measures and respond to enquiries is Art. 6(1) (b) DSGVO, the legal basis for processing in order to fulfil our legal obligations is Art. 6(1) (c) DSGVO, and the legal basis for processing in order to protect our legitimate interests is Art. 6(1) (f) DSGVO . In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DSGVO serves as the legal basis. 6(1) (d) DSGVO serves as the legal basis.





We ask you to inform yourself regularly about the content of our data protection information. We adapt the data protection notice as soon as changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g. consent) or other individual notification.





3.1. 3.1 We will take security measures in accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, appropriate technical and organisational measures to ensure a level of protection appropriate to the risk; the measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access concerning them, input, disclosure, ensuring availability and their separation. We also have procedures in place to ensure the exercise of data subject rights, deletion of data and response to data compromise. Furthermore, we already take the protection of personal data into account during the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 DSGVO).


3.2. 3.2 The security measures include in particular the encrypted transmission of data between your browser and our server. You can recognise that data is being transmitted in encrypted form by the closed display of a key or lock symbol in the address bar of your browser. Please note: You should not disclose your access information (username, password) to third parties and use SSL encryption whenever it is offered by us.


3.3. 3.3 Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.


3.4. 3.4 Your contributions in our discussion forums are accessible to everyone. You should check your contributions carefully before publication to see whether they contain information that is not intended for the public. You must reckon with the fact that your contributions will be recorded in search engines and will be retrievable worldwide even without a specific call to our offer.





4.1. 4.1 If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transfer of the data to third parties, such as to payment service providers, is necessary for the fulfilment of the contract pursuant to Art. 6 Para. 1 lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).


4.2. 4.2 If we commission third parties with the processing of data on the basis of a so-called “order processing agreement”, this is done on the basis of Art. 28 DSGVO.





If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or do so in the context of using third-party services or disclosing, or transferring, data to third parties, this will only be done if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or allow the processing of data in a third country if the special requirements of Art. 44 ff. DSGVO are met. This means that the processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to that of the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).





6.1. 6.1 You have the right to obtain confirmation as to whether or not data relating to you is being processed and to be informed of such data and to obtain further information and a copy of the data in accordance with Article 15 of the GDPR.


6.2. 6.2 You have the right according to Art. 6.2. you have the right, in accordance with Article 16 of the GDPR, to request that the data concerning you be completed or that inaccurate data concerning you be corrected.


6.3. 6.3 In accordance with Article 17 of the GDPR, you have the right to demand that the data in question be deleted without delay or, alternatively, to demand that the processing of the data be restricted in accordance with Article 18 of the GDPR.


6.4. 6.4 You have the right to demand that the data concerning you that you have provided to us be received in accordance with Article 20 of the GDPR and to demand that it be transferred to other data controllers.


6.5. 6.5 You also have the right to lodge a complaint with the competent supervisory authority in accordance with Article 77 of the GDPR.





You have the right to revoke your consent in accordance with Art. 7 Para. 3 DSGVO with effect for the future. Art. 7 Para. 3 DSGVO with effect for the future.





You may object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time. In particular, you may object to processing for direct marketing purposes.





We use temporary and permanent cookies, i.e. small files that are stored on users’ devices. In part, the cookies serve security purposes or are necessary for the operation of our online offer (e.g., for the display of the website) or to save the user’s decision when confirming the cookie banner. In addition, we or our technology partners use cookies for range measurement and marketing purposes, about which users are informed in the course of the data protection information.


A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US-American site or the EU site Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that not all functions of this online offer can then be used.





10.1. 10.1 The data processed by us will be deleted or restricted in its processing in accordance with Articles 17 and 18 DSGVO. Unless expressly stated within the scope of this data protection notice, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.


10.2. 10.2 In accordance with legal requirements, data shall be retained in particular for 6 years pursuant to Section 257 (1) HGB (commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years pursuant to Section 147 (1) AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).





11.1. 11.1 We process inventory data (e.g., names and addresses as well as contact data of users) for the purpose of fulfilling our contractual obligations and services pursuant to Art. 6 para. 1 lit b. DSGVO.


11.2. 11.2 In the context of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use. This data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.


11.3. 11.3 We process usage data (e.g. the web pages visited on our online offer, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, e.g. in order to display product information to users based on the services they have used to date.


11.4. 11.4 The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of storing the data is reviewed every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) storage obligation); information in the customer account remains until its deletion.





12.1. 12.1 When contacting us (via contact form or e-mail), the user’s details are processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Para. 1 lit. b) DSGVO.


12.2. 12.2 User details may be stored in our Customer Relationship Management System (“CRM System”) or similar enquiry organisation.





13.1. 13.1 We collect on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, we collect data on every access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.


13.2. 13.2 Log file information is stored for security reasons (e.g. for the clarification of abuse or fraud) for a maximum of seven days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.





14.1. 14.1 Cookies are pieces of information that are transmitted from our web server or third-party web servers to the users’ web browsers and stored there for later retrieval. Cookies may be small files or other types of information storage.


14.2. 14.2 Users are informed about the use of cookies in the context of pseudonymous reach measurement within the framework of this data protection notice.


14.3. 14.3 If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.


14.4. 14.4 You can object to the use of cookies that serve range measurement and advertising purposes via the deactivation page of the network advertising initiative ( and additionally the US website ( or the European website (





15.1. 15.1 We use Google Analytics, a web analytics service provided by Google LLC (“Google”), on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offering within the meaning of Art. 6 Para. 1 lit. f. DSGVO) Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.


15.2. 15.2 Google is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law (


15.3. 15.3 Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous user profiles of the users can be created from the processed data.


15.4. 15.4 We use Google Analytics to display the ads placed within Google’s advertising services and those of its partners only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called “Remarketing Audiences” or “Google Analytics Audiences”). With the help of Remarketing Audiences, we also want to ensure that our advertisements correspond to the potential interest of the users and do not have a harassing effect.


15.5. 15.5 We only use Google Analytics with IP anonymisation activated. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.


15.6. 15.6 The IP address transmitted by the user’s browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:


15.7. 15.7 You can find more information about Google’s data use, settings and opt-out options on Google’s websites: (“Data use by Google when you use our partners’ websites or apps”), (“Data use for advertising purposes”), (“Manage information Google uses to serve ads to you”).





16.1. 16.1 We use content or service providers within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) to integrate content or services offered by third-party providers, such as videos or fonts (hereinafter uniformly referred to as “content”). This always requires that the third-party providers of this content are aware of the IP address of the user, as without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content. We endeavour to use only such content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as being linked to such information from other sources.


16.2. 16.2 The following presentation provides an overview of third-party providers and their content, together with links to their data protection notices, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):



– Maps of the “Google Maps” service of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection information:, Opt-Out:



– Videos from the “YouTube” platform of the third-party provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Data protection information:, Opt-Out:





This data protection notice applies exclusively to the use of the Internet pages offered by us. It does not apply to the websites of other service providers to which we merely refer by means of a link. We do not assume any responsibility or liability for statements and guidelines of third parties that are not related to our Internet pages.


We reserve the right to amend the above data protection provisions from time to time in line with future changes regarding the collection and processing of personal data. Significant changes will be announced by means of a clearly visible notice on our Internet pages.